Launchpad | ArtistShare.com

Effective May 20, 2018

What We Collect

In order for you to create an account on Launchpad and use our services, we need to collect and process some information. Depending on your use of the services, that may include:

Information (such as your name, email and postal addresses, telephone number, and country of residence) that you provide by completing forms on Launchpad, including if you register as a user of the services, subscribe to our newsletters, upload or submit any material through Launchpad, or request any information.
Your login and password details, in connection with the account sign-in process.
Details of any requests or transactions you make through the services.
Information about your activity on an interaction with Launchpad, such as your IP address and the type of device or browser you use.
Communications you send to us, for example, when you ask for support, send us questions or comments, or report a problem.
Information that you submit to Launchpad in the form of comments, contributions to discussions, or messages to other users.

What's Private

This data will not be publicly displayed or revealed to other users:

Any payment information you provide.
Your password details.
Your IP address.
your phone number.
Communications you send to us, for example, when you ask for support, send us questions or comments, or report a problem.

We don't give your personal information to any third-party services, except when it's necessary to provide Launchpad's services (like when we partner with payment processors). When we share data with third-party services that support our delivery of the Launchpad services, we require that they protect your personal information to the same standards we do.
We do reserve the right to disclose personal information when we believe that doing so is reasonably necessary to comply with the law or law enforcement, to prevent fraud or abuse, or to protect Launchpad's legal rights.

What's Only Shared With project owners

When you contribute to a project, the project's owner will know your account name, the amount you have contributed, and the reward you have selected. project owners never receive fans' credit card details or other payment information.

If a project you have funded is successfully funded, the project owner will receive the email address associated with your Launchpad account. They may also send you a survey requesting information needed to provide your reward. (For instance, they may need your mailing address, or T-shirt size.) Any information you provide in such surveys will be received by the project owner.

Project owners may also receive anonymized information about the ways people visit and interact with their project pages, in the form of routine traffic analytics. You can choose not to be included in Google Analytics here.

What's Public

When you create an account, we create a basic profile page for you on Launchpad, containing your account name, the date the account was created, and a list of projects you have funded or launched. Whenever your account name appears on Launchpad (for instance, when you post comments, send messages, or contribute to projects), people can click your account name to see your profile. The profile is not searchable on Launchpad or via search engines like Google. Here are some of the things that will be publicly viewable on your profile, or elsewhere on Launchpad:

The account name, and the date it was created.
Any information you choose to add to your profile such as a picture, bio, or your location.
Projects you've funded (but not contributed amounts or rewards chosen).
Projects you've launched.
Any comments you've posted on Launchpad.
If you have "Liked" a project update.

Please note that each project page lists the community of users who have funded the project. If you don't want others to see your name in a project's fans tab, choose an account name that is not identifiable (e.g., SuperFan02).

Project owners are also asked to verify their identities before launching a project. Once this has been done, the project Owner's verified name will be publicly displayed on their account profile and on any projects they launch.

Uses Of Your Personal Information

We will use the personal information you provide to:

Identify you when you sign in to your account.
Enable us to provide you with the services.
Send you marketing communications we think you may find useful, but only in accordance with your email preferences.
Present projects to you when you use the services which we believe will be of interest based on your geographic location and previous use of the services.
Administer your account with us.
Enable us to contact you regarding any question you make through the services.
Analyze the use of the services and the people visiting to improve our content and services.
Use for other purposes that we may disclose to you when we request your information.

We take securing your data and preserving your privacy very seriously. We never post anything to your Facebook, Twitter, or other third-party accounts without your permission. Launchpad project owners never receive fans' credit card details or other payment information. We do not and will not sell your data.

European Union Data Transfer

Transfer of Data to the United States
We are based in the United States. By using our services you consent to the transfer of your personal data to the United States, and to the processing and use of that personal data in the United States. This processing and use is limited to what is described in this privacy policy and the terms of use.

Marketing Activities

We may use your information to offer you products and services that we think may be of interest to you, unless you have opted out of marketing communications. If you are in the European Economic Area, where required by applicable law, we will obtain your consent before sending you any marketing communications. You may object to the use of your data for direct marketing purposes at any time, free of charge, when we collect your personal information and in every marketing communication. We will never provide your information to third parties for marketing purposes without your prior consent.

Security

The security of your personal information is important to us and we follow industry standards to protect it. Full credit card numbers are never accessed by our system, and the most sensitive data we store, such as tax forms, are encrypted to keep them secure.
To further protect your information we suggest using a strong and unique password for your ArtistShare account. We also offer two-factor authentication as an additional security measure.

Exercising Your Data Rights

You can exercise rights over your data in the following ways:
Modifying the Information in Your Account
You can modify or delete certain information associated with your account on the settings page

Disabling Your Account

You can disable your account at any time by contacting support@artistshare.com with your request.

Please be aware that this is a final act and you cannot log into your account again after it has been disabled. When you disable your account, we immediately remove your ability to log in. If you create a new account, you will be asked to use a different email address from the one you used previously. Even if an account is disabled, some information may be retained by our analytics providers on their own servers.

Removing Marketing Emails

You can stop receiving marketing emails by changing your email settings. While this removes your marketing emails, service related emails are still sent, including how you can optimize your ArtistShare experience and suggestions for which artists to follow.

Turning off Mobile Notifications

If you download the ArtistShare App you may also receive notifications on your mobile device. These can be disabled in the App settings.

Understanding Our Data Retention Periods

We retain your information for up to ten years, unless you disable your account information from your account settings. Please note that once you disable your account, you will not be able to log in again. If you want to log into ArtistShare again by creating a new account, you may be prompted to use a new email address from the one you previously used on your disabled account.

Additional Questions Related to Privacy

For additional privacy-related questions about your account, you may email us at privacy@ArtistShare.com.

Email

We want to communicate with you only if you want to hear from us. We try to keep emails to a minimum and give you the ability to opt out of any marketing communications we send.
We will send you email relating to your personal transactions. You will also receive certain marketing email communications, in accordance with your preferences, and from which you may opt out at any time.
We may send you service-related announcements on the rare occasions when it is necessary to do so.

Wrap-Up

To modify or delete the personal information you have provided to us, please log in and update your profile. We may retain certain information as required by law or for necessary business purposes.
On request, we will give you a copy of all the personal information about you that we hold. This information is subject to a fee not exceeding the prescribed fee permitted by law.
People under 18 (or the legal age in your jurisdiction) are not permitted to use Launchpad on their own, and so this privacy policy makes no provision for their use of Launchpad.
Information that you submit through the services may be transferred to countries other than where you reside (for example, to our servers in the United States). We will protect all information we receive in accordance with this privacy policy.

Questions?

If you have questions or suggestions, please contact us.