Privacy Policy

Effective December 15, 2015

What We Collect

In order for you to create an account on Launchpad and use our services, we need to collect and process some information. Depending on your use of the services, that may include:

What’s Private

This data will not be publicly displayed or revealed to other users:

We don’t give your personal information to any third-party services, except when it’s necessary to provide Launchpad’s services (like when we partner with payment processors). When we share data with third-party services that support our delivery of the Launchpad services, we require that they protect your personal information to the same standards we do.
We do reserve the right to disclose personal information when we believe that doing so is reasonably necessary to comply with the law or law enforcement, to prevent fraud or abuse, or to protect Launchpad’s legal rights.

What’s Only Shared With project owners

When you contribute to a project, the project’s owner will know your account name, the amount you have contributed, and the reward you have selected. project owners never receive fans’ credit card details or other payment information.

If a project you have funded is successfully funded, the project owner will receive the email address associated with your Launchpad account. They may also send you a survey requesting information needed to provide your reward. (For instance, they may need your mailing address, or T-shirt size.) Any information you provide in such surveys will be received by the project owner.

Project owners may also receive anonymized information about the ways people visit and interact with their project pages, in the form of routine traffic analytics. You can choose not to be included in Google Analytics here.

What’s Public

When you create an account, we create a basic profile page for you on Launchpad, containing your account name, the date the account was created, and a list of projects you have funded or launched. Whenever your account name appears on Launchpad (for instance, when you post comments, send messages, or contribute to projects), people can click your account name to see your profile. The profile is not searchable on Launchpad or via search engines like Google. Here are some of the things that will be publicly viewable on your profile, or elsewhere on Launchpad:

Please note that each project page lists the community of users who have funded the project. If you don’t want others to see your name in a project’s fans tab, choose an account name that is not identifiable (e.g., SuperFan02).

Project owners are also asked to verify their identities before launching a project. Once this has been done, the project Owner’s verified name will be publicly displayed on their account profile and on any projects they launch.

Uses Of Your Personal Information

We will use the personal information you provide to:

We take securing your data and preserving your privacy very seriously. We never post anything to your Facebook, Twitter, or other third-party accounts without your permission. Launchpad project owners never receive fans’ credit card details or other payment information. We do not and will not sell your data.




If you have questions or suggestions, please contact us.